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University of the
Pacific Library
3601 Pacific Avenue
Stockton, CA 95211

Information:
(209) 946-2431

:: Search PacifiCat ::
:: Reference Desk ::
Reference questions? Need help locating materials? Just ask a librarian!

Chat
: Visit the AskPacific page
Phone
: (209) 946-2433
E-mail: eref@pacific.edu
:: News & Announcements ::
Elizabeth Griego featured as part of Pacific Reads!
Stop by the Library and find out why Elizabeth Griego, Vice President for Student Life, recommends the book, Fifth Business, by Robertson Davies...[More]
Posted Mon, November 17 2008
Electronic Delivery of Interlibrary Loan Articles
Articles ordered through ILL can now be delivered to you via email...[More]
Posted Wed, October 08 2008
Trial Databases: ProQuest/CSA
Through the end of October, the library has access to free trials of dozens of ProQuest databases...[More]
Posted Tue, September 30 2008
“Pacific Reads” Book Display Launched
Check out the Library's new ongoing exhibit featuring Pacificans and their favorite books. ..[More]
Posted Fri, September 26 2008
Complete news and announcements



Click to visit the Brubeck 1958 digital collection

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IM & Chat Privacy Policy

The University of the Pacific Library respects our users’ privacy. This policy is intended to let users know what information is collected by our AskPacific Instant Messaging (IM) chat service and how it may be used.
The Library Privacy Policy consists of the following:

What Information Is Collected By Our IM Chat Service?

All IM buddy chats are automatically logged by our IM software.

For What Purposes Might This Information Be Used?

This information is used to help analyze the amount and types of questions we are being asked. This data helps determine appropriate staffing levels, and aids in training librarians to effectively use the service.

Who Has Access to This Information?

This information is only accessible to librarians and staff associated with the AskPacific service.

With Whom Might the Library Staff Share This Information?

Individual chats are not shared with anyone outside of the library. Statistics generated from chat logs, as well as excerpts, may be used for reports or publications.  However, information about specific individuals (e.g., IP or e-mail addresses, personal names, phone numbers, etc.) that might be included as part of a chat transcript will never be shared with anyone outside of the University of the Pacific Library.

What Choices Do Users Have About the Collection, Use, and Distribution of Their Information?

Any user who wishes to have a record of their chat deleted may email librarian Michelle Maloney to request deletion of their chat transcript. Users will need to provide the date of their chat, as well as their IM screen name.