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University of the
Pacific Library
3601 Pacific Avenue
Stockton, CA 95211

Information:
(209) 946-2431

:: Search PacifiCat ::
:: IC Availability ::
:: Reference Desk ::
Reference questions? Need help locating materials? Just ask a librarian!

Chat
: Visit the AskPacific page
Phone
: (209) 946-2433
E-mail: eref@pacific.edu
:: News & Announcements ::
Library Media Studio Survey
Please take a few moments to fill out a survey about the library's multimedia studio...[More]
Posted Thu, May 07 2009
New Database Trials
Check out Mergent Online and Mergent InvestorEdge, two databases now available on a trial basis...[More]
Posted Mon, April 27 2009
New Book Displays Up: Asian Pacific Islander / Gender and the Performing Arts!
Wonderful displays in celebration of Asian Pacific Islander Month and the upcoming Gender and the Performing Arts Festival!..[More]
Posted Thu, April 16 2009
University Library opens 24/7 for School of Pharmacy Finals
The University Library is reinstating 24/7 for 2009 School of Pharmacy finals...[More]
Posted Fri, April 03 2009
Complete news and announcements

Click to visit the Brubeck 1958 digital collection

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:: Database Trials ::
Mergent trial

IM & Chat Privacy Policy

The University of the Pacific Library respects our users’ privacy. This policy is intended to let users know what information is collected by our AskPacific Instant Messaging (IM) chat service and how it may be used.
The Library Privacy Policy consists of the following:

What Information Is Collected By Our IM Chat Service?

All IM buddy chats are automatically logged by our IM software.

For What Purposes Might This Information Be Used?

This information is used to help analyze the amount and types of questions we are being asked. This data helps determine appropriate staffing levels, and aids in training librarians to effectively use the service.

Who Has Access to This Information?

This information is only accessible to librarians and staff associated with the AskPacific service.

With Whom Might the Library Staff Share This Information?

Individual chats are not shared with anyone outside of the library. Statistics generated from chat logs, as well as excerpts, may be used for reports or publications.  However, information about specific individuals (e.g., IP or e-mail addresses, personal names, phone numbers, etc.) that might be included as part of a chat transcript will never be shared with anyone outside of the University of the Pacific Library.

What Choices Do Users Have About the Collection, Use, and Distribution of Their Information?

Any user who wishes to have a record of their chat deleted may email librarian Michelle Maloney to request deletion of their chat transcript. Users will need to provide the date of their chat, as well as their IM screen name.